**DISCLAIMER** Due to breaches in legality, I will NOT accept orders for scrapbooks, invitations, etc. with trademarked and/or protected images in them (such as Hello Kitty, Disney, My Little Pony, etc).
Policy
1. Custom slots for large orders like scrapbooks, mini albums and banners, will be limited toone opening per month. Should the orders coming in be slow, I will open up a second (maybe even third) custom slot. If an order comes in for any of these items, and I'm already working on one, they will be placed into the next available opening. I will keep a list and stay in close contact with anyone that is interested in having any of these items made, so they don't slip through the cracks and get forgotten.
2. Smaller items, such as tags, greeting cards, invitations and other various custom orders will be accepted on a continual basis. Since they are much quicker to make, and don't take as much time, I am able to handle a larger load. As every order comes in, they are added to my receipt book, which ensures that every customer has a confirmed spot in my workload queue.
3. As of right now, payment is accepted after the item is completed. I have faith and trust that each of my customers will be upfront and honest, and pay for their item upon completion. I hope to keep it that way. Should that trust be breached, this policy may change. Since the majority of the projects I make are completely custom, I may not be able to re-sell the item that hasn't been paid for/picked up. It was made for YOU; please be sure you want the item/can pay for the item before ordering it. Acceptable payment methods include cash, cheque, e-transfer and Paypal.
4. As I am frequently travelling between Edmonton and Whitecourt, I will hand deliver any items that are completed to any of my customers that live in Edmonton. Shipping costs will not be added to the total if the item is going to be hand delivered.
5. Starting immediately, parcels will be mailed out weekly on MONDAYS. Rush deliveries accepted for a minimal additional charge
6. Please let me know as soon as possible whether there's damage to your item(s), or a problem with the status of your order. AFTER YOUR ITEM(S) HAVE BEEN MAILED, and it comes to your attention there is a problem, I will fix it (if possible) AND send along a $10 gift certificate with your replaced/improved order. I will ask immediately, if items need to be re-made, what your preference is in terms of colour/patterns. Since there is only a limited amount of patterned papers available, items may not be exact as the original item.
**If I've overlooked anything for forgotten anything, this note will be amended**
1. Custom slots for large orders like scrapbooks, mini albums and banners, will be limited toone opening per month. Should the orders coming in be slow, I will open up a second (maybe even third) custom slot. If an order comes in for any of these items, and I'm already working on one, they will be placed into the next available opening. I will keep a list and stay in close contact with anyone that is interested in having any of these items made, so they don't slip through the cracks and get forgotten.
2. Smaller items, such as tags, greeting cards, invitations and other various custom orders will be accepted on a continual basis. Since they are much quicker to make, and don't take as much time, I am able to handle a larger load. As every order comes in, they are added to my receipt book, which ensures that every customer has a confirmed spot in my workload queue.
3. As of right now, payment is accepted after the item is completed. I have faith and trust that each of my customers will be upfront and honest, and pay for their item upon completion. I hope to keep it that way. Should that trust be breached, this policy may change. Since the majority of the projects I make are completely custom, I may not be able to re-sell the item that hasn't been paid for/picked up. It was made for YOU; please be sure you want the item/can pay for the item before ordering it. Acceptable payment methods include cash, cheque, e-transfer and Paypal.
4. As I am frequently travelling between Edmonton and Whitecourt, I will hand deliver any items that are completed to any of my customers that live in Edmonton. Shipping costs will not be added to the total if the item is going to be hand delivered.
5. Starting immediately, parcels will be mailed out weekly on MONDAYS. Rush deliveries accepted for a minimal additional charge
6. Please let me know as soon as possible whether there's damage to your item(s), or a problem with the status of your order. AFTER YOUR ITEM(S) HAVE BEEN MAILED, and it comes to your attention there is a problem, I will fix it (if possible) AND send along a $10 gift certificate with your replaced/improved order. I will ask immediately, if items need to be re-made, what your preference is in terms of colour/patterns. Since there is only a limited amount of patterned papers available, items may not be exact as the original item.
**If I've overlooked anything for forgotten anything, this note will be amended**